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退換貨政策

OPERATOR OF THE SITE
AHE CREATION LIMITED (Hong Kong)
Address: Unit 7B, Henan Electric Development Building, 389 King's Road, North Point, Hong Kong Island, Hong Kong SAR.

Telephone : +852 3529 2181
Fax: +852 3525 0881
E-mail: service@mueller.com.hk

Return Policy / Revocation
1. Customers that are consumers (non business customers) have the right to revoke their order and return all products (revocation) within two weeks starting from the day of receiving the delivery. If a customer wishes to return products he/she can contact (in writing) through telefax, mail or email. It is not necessary to name any reason for the revocation. 

2. Consequences of revocation
Customers get full refund if the goods are returned in their original condition to the service center in Hong Kong (return address is listed on above). If the total order value was higher than HKD$800 or MuellerShopOnline.com shipped the wrong products according to the order MuellerShopOnline.com will cover the return shipping costs. 

Note: Customers from outside the Hong Kong are responsible for return shipping costs and subject to a 15% restocking fee if products are returned.